Free Shipping Worldwide On All Orders

Frequently Asked Questions

Yes, there is a 10-year international warranty. If at anytime over the next decade your watch should ever stop working for any reason whatsoever... simply contact us and we will either fix your watch or send you a replacement.

We ship everywhere around the world.

We cover the shipping - it's free for you.

We want you to love your Filippo Loreti items. If you're not happy for any reason, you may return any full-price Filippo Loreti items within 90 days of receiving the order, provided that the items are unused and in original condition.

Delivery usually takes 2-5 business days, although it's often shorter. Orders are delivered by courier, usually FedEx or UPS. Orders shipping to Europe are delivered by a local courier service, usually within 1-2 business days. You'll receive a tracking number shortly after placing your order, so you can see exactly when it’s scheduled to arrive.

We offer simple 90 days returns. Email us and we'll send you a return label to use for the return shipment. A flat rate of EUR 15 will be deducted from your refund per item to cover return shipping, handling and restocking.
All returns must be unused and in original condition.

Just let us know. If the strap has no damage or wear, send it back and we’ll send you another one free of charge - all you pay is shipping.

We will ship you your own limited edition Filippo Loreti by first class mail or express courier. Our watches are shipped in a protective package that keeps them in the same pristine, working condition they were in the day they left our artisan watchmakers gentle hands.

Judging by the amount of 5 star reviews our customers have left us we know you’ll love your Filippo Loreti from the very first day you wear it.
But if for any reason you no longer want your Filippo Loreti, you can get a speedy 100% refund - no questions asked. You can rest easy knowing that every one of our watches comes with an unconditional 100% money back guarantee - return it for any reason or for no reason at all. No hassles to worry about.
The best part: you risk absolutely nothing.

If your watch breaks for any reason at all, simply email us at support@filippoloreti.com or message us via live chat and we’ll either fix it or send a replacement. You are covered by both our 100% money back guarantee and our 10-year International warranty. There is absolutely no risk on your part.

Judging by how many watches we’ve already sold… it doesn’t look like we will have any inventory left by the time we are ready to ship. Remember, we only created 1,641 watches for each collection… and once they’re gone, they’re gone forever. So if you found a watch you like, it’d be in your best interest to buy it now or you might never get another chance.

Shipping times depends on a location and model availability - you will be able to choose a courier of your choice in the checkout process. The reason why some models take longer to produce is because we don’t have a big factory that can make thousands of watches in a day. We have master watchmakers making each watch by hand… so yes, it will take a little longer than you’re used too… but we know you’ll cherish your Filippo Loreti much more when it comes.

No. When we say limited edition, we mean it. That’s why each one of our watches comes with a certificate of authenticity and a specific model number so you KNOW that this collection was truly produced in a limited, set quantity.

Of course. As long as you buy during our pre order special you can enjoy a substantial discount on all of our watches. And if you buy one today, but then decide later on that you’d like to order more for yourself… or order a few as gifts for friends, family or spouses… you can do that and still take advantage of our generous discount.

We sell $1,000+ limited edition, luxury timepieces for less than $250 by cutting out the middlemen and shipping directly to you. We don’t have to slap on excessive markups so we pass those savings onto you. Filippo Loreti is disrupting the timepiece industry by bringing on the new age of “democratized luxury.” You have a unique opportunity to get in on the ground floor of this movement that is revolutionizing the luxury watch industry.

We have a dedicated team of customer service specialists who can help you work through any issue. Just send as a message via live chat 24/7 and we’ll help you take care of whatever you need.

Yes, but there won’t be for long.