You will enter your delivery address and select your preferred delivery option during the checkout. Delivery usually takes 2-5 business days, although it's often shorter. Orders are delivered by courier, usually FedEx or UPS. Orders shipping to Europe are delivered by a local courier service, usually within 1-2 business days.
You'll receive a tracking number shortly after placing your order, so you can see exactly when it’s scheduled to arrive.
Any brand new product can be returned for a full refund or store credit within 90 days of delivery. We want you to love your Filippo Loreti items. If you're not happy for any reason, you may return any full-price Filippo Loreti items within 90 days of receiving the order, provided that the items are unused and in original condition. Email us and we'll send you a return label to use for the return shipment. A flat rate of EUR 15 will be deducted from your refund per item to cover return shipping, handling and restocking. All returns must be unused and in original condition.
Please contact our Customer Support team at firstname.lastname@example.org to schedule the return.
Once we receive it back and verify it is unworn, the return will be processed and a full refund will be issued.
If you have any questions simply click on the chat widget on the right to chat with our team!